Safety Tips for Western Massachusetts Homeowners

Here at Auth Fuels, our top priority is safety. Safety for your home, safety for your business, and safety for those that live and work there. We take all necessary precautions to ensure that our daily operations foster a safe environment for every customer and employee. If you are looking for additional safety tips that you can use to keep your property secure, read below.

Why Is My Heat Not Working?

Check your fuel tank

Read the gauge to see if you need to order heating oil. If you do, call Auth Fuels immediately to schedule your delivery. Important: If your tank is empty, call us right away. An empty oil tank can cause serious damage to your equipment.

Check your thermostat

If your tank is full, check your thermostat. Make sure it is set to HEAT and that the cooling function is not on instead.

Check all switches

Make sure all furnace and emergency switches are on.

Push the Reset button

Press the reset button on your furnace – ONCE ONLY.

If none of these steps solve the issue, please contact us. If you are experiencing a no-heat emergency, do not use our online contact form. Call Auth Fuels directly at (413) 737-1468.

Winter Safety Tips

Regularly plow your driveway

Make sure your driveway is clear of ice and snow so that Auth Fuels delivery vehicles can access your home or business.

Clear a path to your fill pipe

Please shovel a path to your tank’s fill pipe. This will allow our delivery drivers to access and fill your tank safely and on schedule.

Store wisely

Do not store any flammable debris (like cardboard boxes) near your heating system or oil tank.

Want more safety tips? Contact Auth Fuels with any questions that you may have!


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